Request A Refund

We apologise for the inconvenience caused by one of our vending machines. If order for us to process your refund, please provide the following information:

Name

First Name

Last Name

Time and date of transaction

Station and platform number

Item purchased

Amount lost

If you paid by card/or apple/google pay please provide the last four digits or the device code of the card used

If you paid by cash please provide your name and either your full address or bank sort code and account number